Then my iPhone began behaving similarly. It said it was out of room. Things were getting desperate. I backed both machines up on my computer and headed to the T-Mobile store for advice. The solution was a rather frightening option – reset! Reset means it erases EVERYTHING and you start over! YIKES!
I’m not the techiest person you know, but fools rush in where angels fear to tread. I pressed the RESET option with some trepidation. It rebooted and started up, but of course my information was not there. I tried to locate the download to my computer, but I got a message that it couldn’t upload to my phone. Thankfully, there was another option to get the information from the Cloud (wherever that is), and I took it. Within a few minutes, my phone was restored and had space! Whew. I think almost everything is there.
Having been successful with the iPhone, I did the same with the iPad. Likewise, it is now happy and functioning much better. I breathed a sigh of relief and rejoiced that my problems were over. BUT it was not to be.
The next week, just as I was getting comfortable with the idea of having saved two electronic devices from destruction, I attempted to upgrade my email program. The first time I tried that, it was taking DAYS to download, and always failed somewhere along the line. I tried again, and this time, I succeeded. The only problem was, none of my data transferred over to the new version. Oops.
I contacted my computer support person and he had me export my email, which is HUGE, and put it on my hard drive. Then we tried to import it into the new program. Guess what message I received from my computer! The 500GB hard drive is full! This seems to be a recurring problem. This is the third computer, and maybe the fourth that I’ve simply added to. I guess it is time to clean up! Further research indicated that 250GB were full of documents. Oh dear!
Well, he cleaned up enough of the junk files to get my email loaded and functional, but warned me I needed to do some serious housekeeping. I’m pretty good about keeping my physical things down to what I need. Unfortunately, I’m a hoarder when it comes to computer files. I guess that habit has to change!
I ended up spending some money to have tech support optimize my computer. That took about 15 hours of work over several days. By the time that was done, I had more space, but the writing was on the wall (or on my computer). So, now, after nearly a month, I’m spending my evenings deleting document files. I’ve found one from 1999 and lots from 2002. If I delete 100 files a night, I reckon in two years, I’ll be finished with this task and can start on my email! HA!